Contact Information
| Data Protection Officer | GLOBEX DIGITAL SOLUTIONS |
|---|---|
| Organization | GLOBEX DIGITAL SOLUTIONS |
| Privacy Team Email | mohittiwari00321@gmail.com |
Your Privacy Matters
This Privacy Policy explains how Zively Technologies Inc. collects, uses, discloses, and safeguards your information when you use our platform. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Introduction and Scope
At Zively, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy applies to all information collected through our mobile application, website, and any related services, sales, marketing, or events (collectively, the "Services").
This policy outlines our practices concerning the collection, use, and disclosure of your information when you use our Services, and explains your privacy rights and how the law protects you.
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). The categories of personal information we may collect include:
When you create an account, we collect information such as your name, email address, phone number, date of birth, and other registration details.
Information you add to your profile, including profile pictures, biographical information, interests, preferences, and other content you choose to share.
Content you create, upload, or share on the platform, including messages, photos, videos, comments, and other communications.
Information about how you interact with our Services, including features you use, time spent, pages viewed, search queries, and other activity data.
We also collect information automatically when you use our Services, including:
- Device information (device type, operating system, unique device identifiers)
- IP address and approximate location data
- Browser type and language settings
- Cookies and similar tracking technologies data
- Network and connection information
How We Use Your Information
We use the information we collect for various business purposes, including:
- Service Operation: To operate, maintain, and provide the features and functionality of the Services
- Account Management: To create and manage your account, authenticate users, and provide customer support
- Personalization: To personalize your experience and deliver content and features relevant to your interests
- Communication: To communicate with you about your account, updates, security alerts, and administrative messages
- Research and Development: To improve, test, and enhance our Services, and develop new features and functionality
- Safety and Security: To detect, prevent, and address fraud, abuse, security risks, and technical issues
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests
We may use aggregated or de-identified information for any purpose, as it is no longer considered personal information under applicable laws.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
With Your Consent: We may share your information with third parties when you have given us your explicit consent to do so.
Service Providers: We may share information with trusted third-party service providers who perform services on our behalf, such as hosting, analytics, customer service, and marketing. These service providers are contractually obligated to protect your information and may only use it for the purposes we specify.
Legal Requirements: We may disclose information if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal process, or governmental request.
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Protection of Rights: We may disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Data Security and Protection
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include:
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Security monitoring and incident response procedures
- Regular security awareness training for employees
- Secure development practices and code reviews
Despite our security measures, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event of a security breach, we will notify you and the appropriate authorities as required by applicable laws.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include:
Access and Portability: The right to request access to and receive a copy of the personal information we hold about you.
Correction: The right to request correction of inaccurate or incomplete personal information.
Deletion: The right to request deletion of your personal information, subject to certain exceptions.
Objection and Restriction: The right to object to or request restriction of processing of your personal information.
Opt-Out of Marketing: The right to opt out of marketing communications at any time.
To exercise any of these rights, please contact us using the contact information provided in this policy. We will respond to your request within the timeframes required by applicable laws.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
When we no longer need to use your personal information for the purposes described in this Privacy Policy, we will either delete it from our systems or anonymize it so that it can no longer be associated with you.
We may retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements, even after you have closed your account.
Children's Privacy
Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are under 18, please do not use or provide any information on our Services.
If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately.
We take children's privacy seriously and have implemented age verification measures to prevent underage access to our platform.
International Data Transfers
We may transfer, store, and process your information in countries other than the country in which you live. These countries may have data protection laws that are different from the laws of your country.
We take appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy when transferred internationally. These safeguards may include:
- Implementing standard contractual clauses approved by relevant authorities
- Ensuring the recipient country has adequate data protection laws
- Obtaining your explicit consent for the transfer
Third-Party Services
Our Services may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Services, we encourage you to read the privacy policy of every website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by an updated "Effective Date" at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about our information practices. Your continued use of our Services after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of this Privacy Policy.
If we make material changes to this Privacy Policy, we will notify you through the Services or by other means, such as email, to provide you the opportunity to review the changes before they become effective.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us using the following information:
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of your country of residence.
We will respond to privacy-related inquiries within a reasonable timeframe, typically within 30 days as required by applicable laws. For complex requests, we may extend this period as permitted by law.